Dettson

Our Commitments

Dettson – A member of the Ouellet group

Mission

Provide sustainable solutions to the HVAC (heating, ventilation, air conditioning) industry by offering systems designed to maximize residential comfort. This commitment is made possible by both the undertaking of our employees and the contribution of our partners in innovation.

Vision

Dettson Industries will become a reference for its agility in developing sustainable solutions that contribute to home comfort in each of the North American climate zones, taking into consideration the different energy challenges, while recognizing the specifications of the Canadian and of the HVAC replacement market.

We will realize our potential through responsible innovation in collaboration with our distribution network and our intelligent business partners that we move amongst, as well as providing our employees with the necessary tools to design, offer, and manufacture these products in a safe and cost effective manner.

Values

Quality Policy

Mandate for Quality and Continuous Improvement at Dettson Industries Inc.

Contribute to customer satisfaction by offering reliable and safe products.

This important aspect of our culture promotes the involvement of all our employees as well as feedback from our customer base regarding the performance of our products and services.

We are committed to the development of our processes by running a company under control,  allowing us to repeat our performance with the aim of achieving operation excellence in our field to the benefit of our customers and partners, also favouring;

In order to reach these standards, it is imperative to meet certain certification requirements such as ISO. It is our intention to integrate our quality systems into our various manufacturing activities rather than simply meet code or certification requirements. The objective is to establish a continuous improvement culture by putting our information systems to work throughout our processes, allowing us to raise our intelligence for more efficient benchmarking to take place in the development of Dettson Industries.


Ouellet Group Canada inc. consists in five business entities.