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Order interruption: IT transition week ahead

2024-10-01
 
We would like to inform you that we will be transitioning to a new IT system during a one-week period from late October to early November (exact dates to be confirmed).

Important notes:
  • No deliveries, pickups, or order placements will be possible during this time.
  • Our technical team and Customer Service (CS) will be available to answer your questions and provide support.
This update will allow us to offer a more efficient service and an optimized customer experience. In addition, a few small changes in our procedures will be introduced, always with a view to continuous improvement. A new communication will follow shortly to confirm the exact dates of the transition, giving you time to prepare and place your orders in advance.

We appreciate your understanding and cooperation.